Johnny Hadlock has over 14 years of work experience in the non-profit, for-profit and public sector. He earned his Bachelors of Art degree in Political Science from Brigham Young University (2010) and his Master of Public Administration degree from George Mason University (2014).
Johnny began his career working in client training, technical support, and customer service for a Fortune 500 company before transitioning to the U.S. House of Representatives working as a Legislative Aide and Manager of Media Relations for a Member of Congress. After working nearly three years on Capitol Hill, Johnny served as Mitt Romney’s North Carolina Deputy State Manager during the 2012 presidential election. There, Johnny worked on campaign data and analytics, managed various election projects and served as a state-wide surrogate for the campaign. Johnny’s political communication and management work provided him with invaluable contacts and experience working with difficult and demanding personalities in high-stake, high-pressure environments.
Before coming to work for SSO, Johnny worked for a large, Washington, D.C.-based trade association with over 11,000 members where he focused on improving the organization’s overall customer service program, creating an innovative budget tracking system, overseeing the billing and invoice processing of multi-million dollar budgets, increasing membership retention and acquisition rates, representing the association at numerous trade shows and conferences and proposing and implementing new association innovations.
Johnny currently serves as SSO’s Director, Association Management Services, where he oversees the non-profit’s business development strategy, works with various client’s Boards of Directors and provides consulting services to association leaders. Johnny is concurrently working towards earning his CAE designation with the American Society of Association Executives (ASAE).