Krystal De Leon
Krystal De Leon
Conference Services Coordinator
As Conference Services Coordinator of SSO, Krystal De Leon is the first face clients see when they walk through SSO’s doors. Krystal’s primary responsibilities are assisting clients with conference space reservations through SSO's Meeting Room Manager platform. She also manages client requests that come through SSO's main line and routing them to the appropriate staff members. Krystal collaborates with the rest of the Conference Services team to ensure that every meeting runs smoothly and that all the clients' needs are exceeded while providing general office support such as responding to SSO's Print Center, Library and Mail Room.
Prior to coming to work for SSO, Krystal worked as a Property Manager for ten years. She spent five years managing HOA's before transitioning to Real Estate Property Management in 2011. Krystal's property management experience taught her how to juggle multiple tasks while maintaining a high level of customer service. She has worked in all different facets of property management over her career; she has handled negotiating leases, managed court cases for landlords with delinquent tenants, shown properties to clients, managed landlord and tenant correspondence, scheduled routine maintenance and handled maintenance requests. Krystal loves interacting with clients and making sure their needs are taken care of in a timely fashion.
Krystal graduated from Liberty University with a Bachelors of Science in Psychology. She is also a licensed Realtor with the State of Virginia. When she isn't working at the Hall of the States building, Krystal enjoys running, reading and spending time with her husband and two cats at their home in Northern Virginia.